Wolfner Patron Manual
Wolfner Library's Online Public Access Catalog (WolfPAC)
Wolfner Library’s catalog of books is available online. The Web address is http://wolfpac.sos.mo.gov/klasweb/. This catalog includes books in braille, large print, and on cassette as well as descriptive video titles. You can request and reserve books and videos through this catalog with a User ID and password. If you do not know your User ID and password, or for assistance with the catalog, please call Wolfner Library at 1-800-392-2614 during regular business hours or email us at wolfner@sos.mo.gov.
WolfPAC Frequently Asked Questions
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Who can use the WolfPAC site?
Anyone may visit WolfPAC to conduct a catalog search, send email to the library, or link to other resources. However, you must enter a valid user ID and password to view patron information or place online book orders. -
Can I use WolfPAC when the library is closed?
Yes. WolfPAC never closes. -
Can I pick my own User ID and Password?
All registered patrons have a user ID (also known as your patron ID) and a password that have been assigned by the library. You must use the user ID assigned to you, but you have the option of changing your password by going to the ‘patron record’ screen in the ‘patron information’ menu and selecting the ‘change password’ function. The change is immediate. It is important to remember your password; library staff can only reassign a password. -
What if I forget my user ID or password?
Library staff can provide you with your user ID and give you a new password. If the library has your email address on file, you may use the ‘Forgot Your Password?’ option to send an email message to us requesting this information. Otherwise, please call the library during business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m., to speak with a staff member. -
Can other people order books for me on WolfPAC?
Yes, but only if you tell them your user ID and password. Wolfner Library keeps your user ID and password confidential. If you ask a family member or friend to place orders for you on WolfPAC, please ask them to keep your user ID and password confidential, too. -
If I am having trouble, is there someone I can call for assistance?
Yes. We encourage you to use the extensive online help available with WolfPAC; however, if you have questions or run into a problem, please call Wolfner Library for assistance. Library staff are available to help you with WolfPAC questions during business hours or use the ‘Email Us’ option to ask your question electronically. -
Can I order a book on WolfPAC and then come by the library to pick it up?
No. Books ordered using WolfPAC are automatically queued up for the next mail shipment. If you want to pick up a book in person, please call the library and make the request by phone. That way your WolfPAC transaction will not need to be cancelled. -
What is the maximum number of books I can have shipped immediately, or rushed, from my WolfPAC order?
You may designate three cassette titles as ‘Rush’ per week. If you wish to rush a braille book, please contact your reader advisor. -
How soon is my online order shipped?
When available, book orders are usually shipped the next business day. -
What happens to my online orders for books that are unavailable for immediate shipment?
Unavailable rush orders are placed on your reserve list and will be sent as soon as they become available. Unavailable nonrush orders, meaning these items can be shipped as you return books to us, are placed in your request list and will be sent as part of your regularly scheduled shipments as you need books in the future. -
Is there any limit to the number of books I can order using WolfPAC?
No. There is no limit to the number of books you can order. -
Does WolfPAC show which books have been checked out to me?
Yes. Your ‘Patron Information Summary’ screen will display your most recent shipment date and the titles sent. Your ‘HasNow’ screen lists the titles which have been shipped to you and provides links to the ‘Title Display’ for each entry.