Wolfner Patron Manual

Mailing

Books, magazines, descriptive videos, and playback machines will be mailed to your home through the U.S. Postal Service. Books, descriptive videos, and magazines that must be returned to Wolfner Library will arrive in mailing containers with reversible mailing labels on the outside. A punched hole in the upper corner of the mailing label will be on the right side when you receive the item. When you are finished with the book, etc. turn the mailing label over so that the punched hole is on the left side, replace it in its holder on the outside of the mailing container, and drop it in the mail.

All Wolfner Library materials can be mailed as "Free Matter for the Blind and Physically Handicapped." As long as they have this notation on the container, the post office will handle them at no charge. Free matter privileges are the result of Public Law 91-375, which allows large print, recorded, and brailled material for persons with disabilities to be mailed free. Congress provides funding to the United States Postal Service to underwrite the costs of carrying free matter mail.

Before mailing your materials back to Wolfner Library, please check the following:

• Rewind all descriptive videos.

• Rewind the last cassette in each book. When all four sides have been played, tapes have been correctly wound. Rewinding the last cassette helps library staff process your returned books and send new items to you sooner. If a book ends on an odd-numbered side (for example 1, 3, 5, etc.), it should be rewound. If it ends on an even-numbered side (2, 4, 6, etc.), it should be fast forwarded to the end.

• Put a rubber band around defective cassettes and place them braille-side down in the mailing container.

• Make sure that no personal items are inside the mailing container.

• Be sure that all cassettes, videos, and records are in their original containers and that books are complete before you return them.

• Securely snap or buckle mailing straps.

• Turn over the mailing label before sending material back to Wolfner Library.

• Make sure you return material to the proper library. Other libraries mail books in similar or identical containers used by this library. If you receive books from another library, be sure you return the items in their original containers to the appropriate lending institution.

Six Suggestions to Improve Your Library Service

1) Rewind descriptive videos and the last cassette in every book. Your help will shorten the time needed to process your returned materials and get new items out to you.

2) Update your request list periodically. This will ensure that you always have a book to read or a descriptive video to enjoy.

3) Send each item back to the library as soon as you have finished it. This will make that item available for others and guarantee you a steady flow of materials.

4) Call your Reader Advisor whenever you have a question, problem, or need some reading suggestions. You can call the library tollfree in Missouri at 1-800-392-2614, or make a toll call at 1-573-751-8720.

5) Review your magazine subscriptions at least once a year. This will help you receive only the magazines you want to read.

6) If you have library books or machines you are no longer using, please call the library and let us help you return them for others to use.

Thank you — and welcome to Wolfner Library!