| 
 ACA 
 | 
 Academy of Certified Archivists 
 | 
| 
 ADP 
 | 
 automatic data processing 
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| 
 AIIM 
 | 
 Association for Information and Image Management 
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| 
 ANSI 
 | 
 American National Standards Institute 
 | 
| 
 API 
 | 
 application program interface 
 | 
| 
 ARM 
 | 
 archives and records management 
 | 
| 
 ARMA 
 | 
 Association of Records Managers and Administrators 
 | 
| 
 ASCII 
 | 
 American standard code for information interchange 
 | 
| 
 ASP 
 | 
 application service provider 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 B2B 
 | 
 business-to-business 
 | 
| 
 B2C 
 | 
 business-to-consumer 
 | 
| 
 B2E 
 | 
 business-to-employee 
 | 
| 
 BASIC 
 | 
 beginners all-purpose symbolic instruction code 
 | 
| 
 BBS 
 | 
 bulletin board system 
 | 
| 
 Bcc 
 | 
 blind carbon copy 
 | 
| 
 BIOS 
 | 
 basic input/output system 
 | 
| 
 BLOB 
 | 
 binary large objects 
 | 
| 
 BMP 
 | 
 bitmap graphical image format 
 | 
| 
 BPMI 
 | 
 Business Process Management Initiative 
 | 
| 
 BPA 
 | 
 business process automation 
 | 
| 
 BPI 
 | 
 bits per inch 
 | 
| 
 BPI 
 | 
 business process integration 
 | 
| 
 BPM 
 | 
 business process management 
 | 
| 
 BPML 
 | 
 business process modeling language 
 | 
| 
 BPO 
 | 
 business process outsourcing 
 | 
| 
 BPR 
 | 
 business process reengineering or business process redesign 
 | 
| 
 BSP 
 | 
 business service providers 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 CAD 
 | 
 computer-aided design 
 | 
| 
 CADD 
 | 
 computer-aided drafting and design 
 | 
| 
 CAE 
 | 
 computer assisted engineering 
 | 
| 
 CAGR 
 | 
 compound annual growth rate 
 | 
| 
 CAR 
 | 
 computer assisted retrieval 
 | 
| 
 CDIA 
 | 
 Certified Document Imaging Architect 
 | 
| 
 CD-R 
 | 
 compact disk - recordable 
 | 
| 
 CD-ROM 
 | 
 compact disk - read only memory 
 | 
| 
 CD-RW 
 | 
 compact disk - rewritable 
 | 
| 
 CDSP 
 | 
 content distribution service provider 
 | 
| 
 CFR 
 | 
 code of federal regulation 
 | 
| 
 CGI 
 | 
 common gateway interface 
 | 
| 
 CIM 
 | 
 computer input microfilm 
 | 
| 
 CM 
 | 
 content management 
 | 
| 
 COBOL 
 | 
 common business oriented language 
 | 
| 
 COLD 
 | 
 computer output to laser disk 
 | 
| 
 COM 
 | 
 computer output microfilm 
 | 
| 
 COTS 
 | 
 commercial off-the-shelf software 
 | 
| 
 CPDM 
 | 
 collaborative product definition management 
 | 
| 
 CPU 
 | 
 central processing unit 
 | 
| 
 CRM 
 | 
 Certified Records Manager 
 | 
| 
 CRM 
 | 
 customer relationship management 
 | 
| 
 CSR 
 | 
 code of state regulation 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
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| 
   
 | 
   
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| 
 DASD 
 | 
 direct access storage device 
 | 
| 
 DAM 
 | 
 digital asset management 
 | 
| 
 DAT 
 | 
 digital audio tape 
 | 
| 
 DBMS 
 | 
 database management system 
 | 
| 
 DM 
 | 
 document management 
 | 
| 
 DMIA 
 | 
 Document Management Industries Association 
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| 
 DOS 
 | 
 disk operating system 
 | 
| 
 DPI 
 | 
 dots per inch 
 | 
| 
 DRM 
 | 
 digital rights management 
 | 
| 
 DTD 
 | 
 document type definitions 
 | 
| 
 DVD 
 | 
 digital versatile disk 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
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| 
   
 | 
   
 | 
| 
 EAD 
 | 
 encoded archival description 
 | 
| 
 EAI 
 | 
 enterprise application integration 
 | 
| 
 EBCDIC 
 | 
 extended binary coded decimal interchange code 
 | 
| 
 EBPP 
 | 
 electronic bill presentment and payment 
 | 
| 
 ECM 
 | 
 enterprise content management 
 | 
| 
 EDI 
 | 
 electronic data interchange 
 | 
| 
 EDMS 
 | 
 electronic document management system 
 | 
| 
 EFT 
 | 
 electronic funds transfer 
 | 
| 
 EIM 
 | 
 electronic image management 
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| 
 EmTAG 
 | 
 Emerging Technology Advisory Group 
 | 
| 
 ERKS 
 | 
 electronic record keeping system 
 | 
| 
 ERM 
 | 
 electronic records management 
 | 
| 
 ERM 
 | 
 enterprise report management 
 | 
| 
 ERMS 
 | 
 electronic records management system 
 | 
| 
 ERP 
 | 
 enterprise resource planning 
 | 
| 
 FbIA 
 | 
 Film-based Imaging Association 
 | 
| 
 FAT 
 | 
 file allocation table 
 | 
| 
 FTP 
 | 
 file transfer protocol 
 | 
|   | 
  | 
|   | 
 return to top 
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|   | 
  | 
| 
 GB 
 | 
 gigabyte 
 | 
| 
 GIF 
 | 
 graphical interchange format 
 | 
| 
 GIS 
 | 
 geographic information system 
 | 
| 
 GRS 
 | 
 general retention schedule 
 | 
| 
 GUI 
 | 
 graphical user interface 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
   
 | 
| 
   
 | 
   
 | 
| 
 HIPAA 
 | 
 Health Insurance Portability and Accountability Act 
 | 
| 
 HSM 
 | 
 hierarchical storage management 
 | 
| 
 HTML 
 | 
 hypertext markup language 
 | 
| 
 HTTP 
 | 
 hypertext transfer protocol 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
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| 
   
 | 
   
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| 
 ICA 
 | 
 International Council on Archives 
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| 
 ICR 
 | 
 intelligent character recognition 
 | 
| 
 ICRM 
 | 
 Institute of Certified Records Managers 
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| 
 IDARS 
 | 
 integrated document archive and retrieval systems 
 | 
| 
 IDE 
 | 
 integrated drive electronics 
 | 
| 
 IDE 
 | 
 intelligent drive electronics 
 | 
| 
 IDS 
 | 
 intelligent document scanning 
 | 
| 
 IEEE 
 | 
 Institute of Electrical and Electronics Engineers 
 | 
| 
 IM 
 | 
 information management 
 | 
| 
 IMAP 
 | 
 internet message access protocol 
 | 
| 
 IRM 
 | 
 information resource management 
 | 
| 
 ISDN 
 | 
 integrated services digital network 
 | 
| 
 ISO 
 | 
 International Organization for Standardization 
 | 
| 
 ISP 
 | 
 internet service provider 
 | 
| 
 IT 
 | 
 information technology 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 J2EE 
 | 
 java 2 platform, enterprise edition 
 | 
| 
 JFIF 
 | 
 JPG file interchange format 
 | 
| 
 JPEG 
 | 
 joint photographic experts group 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 KB 
 | 
 kilobyte 
 | 
| 
 KM 
 | 
 knowledge management 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 LAN 
 | 
 local area network 
 | 
| 
 LCD 
 | 
 liquid crystal display 
 | 
| 
 LDAP 
 | 
 limited directory access protocol 
 | 
| 
 LIT 
 | 
 Laureate of Information Technologies 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 MARC 
 | 
 machine readable cataloging 
 | 
| 
 MB 
 | 
 megabyte 
 | 
| 
 MES 
 | 
 manufacturing execution system 
 | 
| 
 MICR 
 | 
 magnetic ink character recognition 
 | 
| 
 MIME 
 | 
 multi-purpose internet mail extensions 
 | 
| 
 MIPS 
 | 
 million instructions per second 
 | 
| 
 MIT 
 | 
 Master of Information Technologies 
 | 
| 
 MSP 
 | 
 management service provider 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 NAGARA 
 | 
 National Association of Government Archives and Records Administrators 
 | 
| 
 NARA 
 | 
 National Archives and Records Administration 
 | 
| 
 NAS 
 | 
 network attached storage 
 | 
| 
 NHPRC 
 | 
 National Historical Publications and Recoreds Commission 
 | 
| 
 NIC 
 | 
 network interface card 
 | 
| 
 NIST 
 | 
 National Institute of Standards and Technology 
 | 
| 
 NITF 
 | 
 national imagery transmission format 
 | 
| 
 NPES 
 | 
 The Association for Suppliers of Printing, Publishing, and Converting Technologies 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 OASIS 
 | 
 Organization for the Advancement of Structured Information Standards 
 | 
| 
 OCR 
 | 
 optical character recognition 
 | 
| 
 ODMA 
 | 
 open document management API 
 | 
| 
 OLAP 
 | 
 online analytical processing 
 | 
| 
 OLE 
 | 
 object linking and embedding 
 | 
| 
 OMG 
 | 
 Object Management Group 
 | 
| 
 OMR 
 | 
 optical mark recognition 
 | 
| 
 OS 
 | 
 operating system 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 P2P 
 | 
 peer-to-peer 
 | 
| 
 PC 
 | 
 personal computer 
 | 
| 
 PCMCIA 
 | 
 Personal Computer Memory Card International Association 
 | 
| 
 PDA 
 | 
 personal digital assistant 
 | 
| 
 PDF 
 | 
 portable document format 
 | 
| 
 PDF/A 
 | 
 portable document format/archive 
 | 
| 
 PKI 
 | 
 public key infrastructure 
 | 
| 
 POP 
 | 
 post office protocol 
 | 
| 
 POP3 
 | 
 post office protocol, version 3 
 | 
| 
 PPP 
 | 
 point to point protocol 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 QC 
 | 
 quality control 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 R and D 
 | 
 research and development 
 | 
| 
 RAID 
 | 
 redundant array of independent disks 
 | 
| 
 RAM 
 | 
 random access memory 
 | 
| 
 RDBMS 
 | 
 relational database management system 
 | 
| 
 RDF 
 | 
 resource description framework 
 | 
| 
 RFI 
 | 
 request for information 
 | 
| 
 RFP 
 | 
 request for proposal 
 | 
| 
 RIM 
 | 
 records and information management 
 | 
| 
 RM 
 | 
 records management 
 | 
| 
 ROI 
 | 
 return on investment 
 | 
| 
 ROM 
 | 
 read-only memory 
 | 
| 
 RMAA 
 | 
 Records Management Association of Australiasia 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 SAA 
 | 
 Society of American Archivists 
 | 
| 
 SAN 
 | 
 storage area network 
 | 
| 
 SCSI 
 | 
 small computer system interface 
 | 
| 
 SGML 
 | 
 standard generalized markup language 
 | 
| 
 SVG 
 | 
 scalable vector graphics 
 | 
| 
 SLA 
 | 
 service level agreement 
 | 
| 
 SLIP 
 | 
 serial line internet protocol 
 | 
| 
 SMTP 
 | 
 simple mail transfer protocol 
 | 
| 
 SNIA 
 | 
 Storage Network Industry Association 
 | 
| 
 SOAP 
 | 
 simple object access protocol 
 | 
| 
 SQL 
 | 
 structured query language 
 | 
| 
 SRM 
 | 
 storage resource management 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 TCP/IP 
 | 
 transmission control protocol/internet protocol 
 | 
| 
 TCO 
 | 
 total cost of ownership 
 | 
| 
 TIFF 
 | 
 tag image file format 
 | 
| 
 TWAIN 
 | 
 technology without an interesting name 
 | 
| 
 TAWPI 
 | 
 The Association for Work Process Improvement 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 UDDI 
 | 
 universal discovery, description, and integration 
 | 
| 
 UI 
 | 
 user interface 
 | 
| 
 UML 
 | 
 unified modeling language 
 | 
| 
 UPS 
 | 
 uninterruptible power supply 
 | 
| 
 URI 
 | 
 uniform resource identifiers 
 | 
| 
 URL 
 | 
 uniform resource locator 
 | 
| 
 USB 
 | 
 universal serial bus 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 VAD 
 | 
 value added distributor 
 | 
| 
 VAR 
 | 
 value added reseller 
 | 
| 
 VGA 
 | 
 video graphics array 
 | 
| 
 VPN 
 | 
 virtual private network 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 W3C 
 | 
 World Wide Web Consortium 
 | 
| 
 WAN 
 | 
 wide area network 
 | 
| 
 WAP 
 | 
 wireless application protocol 
 | 
| 
 WCM 
 | 
 web content management 
 | 
| 
 WebDAV 
 | 
 Web document authoring and versioning 
 | 
| 
 WfMC 
 | 
 Workflow Management Coalition 
 | 
| 
 Wi-Fi 
 | 
 wireless fidelity 
 | 
| 
 WML 
 | 
 wireless markup language 
 | 
| 
 WORM 
 | 
 write once, read many 
 | 
| 
 WSDL 
 | 
 web service definition language 
 | 
| 
 WSDL 
 | 
 web service description language 
 | 
| 
 WYSIWYG 
 | 
 what you see is what you get 
 | 
| 
   
 | 
   
 | 
| 
   
 | 
 return to top 
 | 
| 
   
 | 
   
 | 
| 
 XFDL 
 | 
 extensible forms description language 
 | 
| 
 XML 
 | 
 extensible markup language 
 | 
| 
 XPDL 
 | 
 XML processing description language or XML process definition language 
 | 
| 
 XQL 
 | 
 XML query language 
 | 
| 
 XSLT 
 | 
 extensible style language transformations 
 | 
| 
   
 | 
   
 |